Quality Systems Specialist II

    • Job Tracking ID: 85347-337723
    • Job Location: Sacramento, CA
    • Job Level: Mid Career
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: 03/10/2022
    • Years of Experience: 5+
    • Radford Job Code: 04643
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Job Description

GENERAL JOB SUMMARY:

The Quality System Specialist will be responsible for general support and maintenance of the Quality Management System within ISO9001, AS9100, DCMA, DCAA, DoD, and other statutory / regulatory requirements.  Specifically, functions including the document control system, corrective and preventive action system, and internal audits are the primary responsibilities of this position. 

ESSENTIAL JOB FUNCTIONS:

Quality System Specialist I

  • Supports document control system by facilitating document creation and approvals.
  • Reviews quality system documentation change requests for content and completeness.
  • Assists process owners in generating or updating standard operating procedures or work instructions to define and improve quality system functions.
  • Assists process owners in revising existing documentation and processes as part of company-wide continuous improvement initiative.
  • Supports process owners in the creation of forms, reports, and tools (e.g. CEiNet functionality and capability) needed to support business processes.
  • Applies clear, concise written language to describe process criteria, activities and decision points.
  • Develops and documents process flows.
  • Conducts cross-functional review to identify impact of quality system documentation changes to other processes. Ensures changes will not have a negative effect on the effectiveness of the quality system.
  • Conducts quality audits (internal and external), corrective and preventive action closure, and other measures to ensure the effectiveness of the quality system.
  • Monitors quality system metrics against goals.  If targets are not met, ensures actions are taken to meet the goals.
  • Participate in the implementation and monitoring of the training program. 

Quality System Specialist II

  • Be able to perform Quality System Specialist I responsibilities.
  • Identifies and resolves gaps within the system.
  • Leads internal audit teams, as assigned.
  • Coordinates and maintains the master audit schedule and ensures that audit is completed as planned.
  • Ensures all auditors complete audit documentation and provide appropriate details to substantiate findings.
  • Performs administrative tasks related to audit activities, such as preparing audit meeting agendas, write audit summary reports and facilitates closing meetings.
  • Performs follow up on internal audit related corrective actions to ensure closure and effectiveness.
  • Performs analysis of internal audit data and identify trends.  Communicates this information to functional management as an indicator of the quality system effectiveness.
  • Mentors internal auditors, continuously assesses their auditing skills, and recommends necessary improvements or additional training.
  • Ensures applicable standard requirements (such as AS9100, ISO9001or EVMS Intent Guidelines) are within the documented procedures.
  • Works with process owners to develop measurements and metrics for evaluation of process effectiveness.
  • Provides internal audit training and assists in the quality management system training.                                                                     

Other Job Functions

  • Other duties may be assigned 

SUPERVISORY RESPONSIBILITY:  

None.

Experience and Skills

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:   

The knowledge, skills and abilities listed below apply to all levels of QS Specialists (except where noted). 

  • Ability to maintain sensitive and confidential information as required by government standards.
  • Ability to interact effectively with peers, supervisors, and managers.
  • Ability to interact appropriately with the public when necessary.
  • Ability to adhere to workplace rules.
  • Ability to work effectively in cross-functional team.
  • Ability to train others.
  • Ability to learn quickly and apply knowledge to new processes and procedures.
  • Demonstrated ability to organize document content and data accurately.
  • Must be a strong team leader, good professional communicator, and be comfortable facilitating meetings to draft and review documents.
  • Demonstrated ability to adapt learned techniques and knowledge gained through experience within an organization or functional area.
  • Excellent verbal and written communication skills.
  • Exceptional interpersonal, social, practical and diplomatic skills.
  • Must have the ability to think analytically and draw logical conclusions while performing work assignments.
  • Demonstrated proficiency with Word, Excel, Powerpoint, and Visio.
  • May be required to obtain and maintain a U.S. security clearance at the appropriate level (requires U.S. Citizenship). 

Quality System Specialist II

  • Demonstrated high level of proficiency in data management, organization and development of efficient data structure for use and maintenance by owners and other users.
  • Demonstrated ability to organize and compile data into metrics and reports.
  • Demonstrated ability of performing full quality system audits to the standard and statutory/regulatory requirements.
  • Working knowledge of ISO9001/AS9100 requirements.
  • Ability to compile data to support metrics analyzing current processes.

EDUCATION AND EXPERIENCE:

The education and experience listed below apply to all levels of Quality System Specialists.

  • Bachelor’s degree in scientific, quality system or related discipline is highly preferred.  Or, equivalent combination of education and experience to perform this level.

PREFERRED EXPERIENCE:

  • Bachelor’s degree in scientific, quality system or related discipline is highly preferred. 

Quality System Specialist I

  • Minimum of 1 year equivalent experience in a process development or a support function to process development activity.
  • Experience in an aerospace manufacturing and /or engineering environment.

Quality System Specialist II

  • Minimum of 5 years document control/quality compliance experience in an aerospace manufacturing environment.

WORK ENVIROMENT / PHYSICAL REQUIREMENTS:

  • Office and/or manufacturing environment
  • Ability to stand and sit for long periods of time
  • Ability to perform repetitive motion (keyboarding, 10-key, phones)
  • Ability to lift up to 25 pounds

TRAVEL REQUIREMENTS: 

  • 0-10% - May be required between KUAS locations

Job Benefits

#LI-NL

  • Medical
  • Dental
  • Vision
  • Tax Savings Accounts (HSA / FSA)
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Employee Assistance Program
  • 401k
  • Employee Stock Purchase Plan
  • PTO
  • Education Assistance Program
  • Paid Holidays
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All qualified job seekers are encouraged to apply. Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities.
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