Sales Engineer

    • Job Tracking ID: KSTC - 21-062
    • Job Location: Colorado Springs, CO
    • Job Level: Mid Career
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: 06/01/2021
    • Years of Experience: 4+
    • Radford Job Code: S1411 - S1414
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Job Description

Kratos maintains and offers products that make up the core communications technology stack of many companies in the space community. As our product offering has moved from hardware to software, we have seen an ever-increasing adoption of our products to satisfy their satellite communications needs. A candidate in this position will join a team of sales engineers, software developers, DSP engineers, and subject matter experts to solve customer needs.

The candidate must be detailed and customer service-oriented with excellent organizational skills. The position requires a high level of oral and written correspondence with engineers, customers, and internal stakeholders to ensure the timely completion of assigned tasks while maintaining customer satisfaction. This person should have solid written and verbal communication skills and must be able to work well with others.

An ideal candidate will have some experience in the cloud computing environment or the space communications industry and is excited to work for a company that is revolutionizing the satellite communications industry.

Experience and Skills

  • Must have a Bachelor’s in Engineering, Computer Science, Electrical Engineering, Computer Engineering, Network Engineer, or Aerospace, Engineer.
  • A minimum number of 4 years of job-related experience needed.
  • Works alongside business development and sales teams to review and gather technical requirements, develop quotes and proposals to be submitted to the customer.
  • Receives and track customer technical inquiries and generate sales call reports to communicate with customers and internal resources via CRM database.
  • Provide product expertise to individuals within the organization, specifically sales and marketing teams.
  • Provide demonstrations of Kratos products to customers either in cloud environments and/or onsite, work with customers to develop and participate in proof of concepts.
  • Contact and engage with customers to determine mission requirements.
  • Compose technical proposals based on customer needs/specifications.
  • Travel to customer sites to give product presentations, perform installations, testing, validation, training, and/or live satellite contact/compatibility testing.
  • Ability to work with a system of systems.
  • Ability to review mission specifications, understand Kratos product capabilities and determine if Kratos products will satisfy mission requirements.
  • Desire to further understand satellite communication links for remote sensing and earth observation satellites.
  • Ability to install, test and troubleshoot servers (Windows/Linux) and software.
  • Ability to troubleshoot network connectivity.
  • Ability to manage task and time with little oversight.
  • Ability to effectively use MS Office tools and applications (Excel, Visio, PowerPoint, Word) etc.

Preferred Skills:

  • Familiarity with Matlab or GNU Radio.
  • Familiarity with any of the following is a plus: digital signal processing, modulation and coding techniques, tracking loops, etc.
  • Familiarity with satellite communications system.
  • Familiarity with Linux operating systems.

Candidate can be expected to develop:

  • A working knowledge of cloud and virtual environments to include: Azure, AWS, Google, VMWare, Docker, and OpenStack.
  • An understanding of satellite communications including digital signal processing, system networking, and architectures related to satellite systems, and satellite concepts of operations.
  • Opportunities to engage with leading players in the space industry, including NASA, NOAA, DOD, Blue Origin, JHU APL, LMCO, Northrop Grumman, Boeing, and many more.

Salary Information:

$80,000 - $110,000