Spares Administrator

    • Job Tracking ID: 85347-321815
    • Job Location: Dallastown , PA
    • Job Level: Mid Career
    • Level of Education: 2 year degree
    • Job Type: Full-Time/Regular
    • Date Updated: 04/16/2021
    • Years of Experience: 2+
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Job Description

GENERAL JOB SUMMARY:

Participates in the development of new methods and markets for Spare Parts sales.  Sells spares and services within company targeted margins while meeting customer defined requirements. 

 ESSENTIAL JOB FUNCTIONS:

  • Educates/steers customer to proper part selection.
  • Receives, processes, and responds to customer requests for quote.
  • Resolves customer questions to ensure requirements are defined and understood.
  • Negotiates sale, terms and conditions.
  • Receives customer order, and reviews to ensure customer terms and conditions are presented accurately. Releases job to balance of organization.
  • Monitors job progress and performance to budget and communicates this information to the customer.
  • Initiates corrective action to resolve customer issues.
  • Provides feedback to manufacturing regarding customer requirements for lead times.

 

 

Experience and Skills

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Ability to maintain sensitive and confidential information as required by government standards

Ability to interact effectively with peers and supervisors

Ability to interact appropriately with the public when necessary

Ability to adhere to workplace rules

 

EDUCATION AND EXPERIENCE:

 Required: 2 year college/technical degree in related field, or equivalent experience 

Required: 1-2 years techical background related to Gichner products

Required: Knowledge of Gichner products, services, and company procedures and processes; math/estimating skills

 

WORK ENVIROMENT / PHYSICAL REQUIREMENTS:

Office enviroment

Ability to stand and sit for long periods of time

Ability to perform repetitive motion (keyboarding, 10-key, phones)

Ability to lift  up to 10 pounds