Inside Sales Representative

    • Job Tracking ID: KSTC-20-102
    • Job Location: Colorado Springs , CO
    • Job Level: Mid Career
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: 04/30/2021
    • Years of Experience: 5+
    • Radford Job Code: S1232
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Job Description

Are you curious about what makes a sales organization successful and effective?  Do you thrive in a fast-paced and challenging environment?  Do you excel at collaborating with others while also contributing to a high-performance team?  Do you thrive on generating sales by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; developing accounts?

If so, Kratos Cybersecurity Services could be the place for you. We are looking for a talented and competitive Inside Sales Representative that thrives in both a short and long sales cycle environment.  The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with customer and channel partners, generating interest, qualifying prospects and closing sales. The successful candidate will be: (1) a seasoned sales professional that thrives on closing sales (2) someone that understands the end to end sales process and is comfortable using that process on every customer contact (3) a person that enjoys sorting through the details and synthesizing data, (4) an individual that can adhere to a specific process and facilitate requests to meet specific deadlines through effective time management,(5) able to clearly communicate results using a method which meet the needs of the audience and (6) has the stamina for cold calling and lead follow-up.

Roles and Responsibilities: 

  • Close sales;
  • Conduct thorough lead/prospect qualification including the identification of projects, timelines, business benefits, technical fit, key contacts and budgets;
  • Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations;
  • Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features;
  • Present key selling points, features and benefits while remaining focused on the prospect’s needs and expectations;
  • Execute various call campaigns by leveraging lead sources derived by field sales, marketing programs, trade shows, business partners, etc.;
  • Manages the regional CRM system and reporting;
  • Manage flow of legal documents between internal and external stakeholders;
  • Manage the marketing automation lead qualification information (Act-on);
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities. 

Experience and Skills

The successful candidate will possess the following combination of education and experience:

  • Experience working for a Management Consulting, Systems Integrator, Technology Consulting firm or experience working intimately with Professional Services firms
  • Intermediate level knowledge of cybersecurity, cybersecurity compliance, and cloud services
  • Understanding of Cybersecurity Maturity Model Certification (CMMC) ... The CMMC is a certification procedure developed by the Department of Defense (DoD) to certify contractors have the controls to protect sensitive data including Federal Contract Information and Controlled Unclassified Information (CUI).
  • Understanding of  Federal Risk and Authorization Management Program (FedRAMP),  a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services
  • Relevant experience selling professional services to executive level prospects
  • Credibility at all levels and evidence of building strong relationships internally and with the customer
  • Strong telephone  skills; calling dozens of potential opportunities per day
  • Skilled at developing & presenting executive-level communications and data visualization
  • CRM experience (, etc.)
  • Microsoft Office Skills
  • Proven Inside Sales experience; 5+ years in technical sales.
  • Track record of over-achieving quotas
  • Proven business partner capable of influencing others
  • Bachelor’s degree required; with strong academic performance in Business, Finance, Mathematics, Statistics, Economics, Engineering or other quantitative field

Other Qualifications:

  • Ability to multitask, prioritize a variety of tasks and meet deadlines Passion for supporting a sales organization and for understanding the sales process
  • Experience in working with US Defense Prime and Sub Contractors
  • A passion for independent learning and personal development
  • Capable of exercising sound judgment and to instill confidence
  • Ability to adapt to internal policies/ processes / procedures and changing direction of a task/project
  • Outgoing, professional and articulate; great customer & communications skills
  • Must be reliable and heavily resourceful in solving issues
  • Amiable, professional and enjoys daily interaction with peers and client groups; natural ability to form professional relationships with all levels and departments within the company