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Operations Center Support (Contingent)

Job Tracking ID:  85347-278994
Location:   Dahlgren, VA
Job Type:  Full-Time/Regular
Date Updated:  December 31, 2018
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Job Description:

Kratos Defense & Rocket Support Services is currently seeking a Operations Support Center team member to provide support to NSWCDD - Warfare Systems Engineering and Integration Department.  The successful candidate will provide technical support through the preparation of briefings, technical review/status reports, and maintain service level agreements (SLAs).  Attend Technical Progress, Preliminary and Critical Design Reviews, and other applicable program meetings.  Develop, track and report on weekly and monthly finacial metrics, collect and track procurement requests (to include hardware/software and bankcard requisitions), software maintenance renewals, Navy Marine Corps internate costs, and travel expenditures.  Prepare, update and maintain procedural documentation, providing gap analysis support between existing processes/tools and emerging IT requirements, and provide process and tool training on operations, processes, and tools.  Participate in LEAN events and busienss process re-engineering events.  Organize and support a Change Control board process, promulgate agendas, schedules and meeting minutes as required.

Experience and Skills:

Specialized Experience:

  • 3 years experience in an operations center support role
  • 3 years experience in using computers, laptops, and common windows applications
  • 2 years experience and knowledge with SharePoint platform
  • 2 years experience in using principles, methods, and techniques used in computer troubleshooting and support
  • Must be a U.S. Citizen and have an active DoD Secret clearance

Additional Information:
Job Level:   Mid Career (2+ years)
Number of Openings:   1
Years of Experience:  
Level of Education:   High School/GED
Starting Date :   ASAP