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Field Support Engineer I - II Unmanned Aerial Systems

Job Tracking ID:  85347-277858
Location:   Roseville, CA
Job Type:  Full-Time/Regular
Date Updated:  December 05, 2018
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Job Description:


Works field Engineering projects and provides solutions to engineering problems. Supports flight operations, maintenance and logistical support for unmanned aerial target systems and related equipment.  Fosters ethical conduct, practices, and personal integrity throughout CEi to ensure CEis ability to attract and retain customers in a highly competitive environment.


Field Support Engineer I

The duties and responsibilities listed below apply to all levels of Field Support Engineers.  Each level has additional duties and responsibilities listed. 

  1. Manages effort and time within the budget and schedule provided for the task.
  2. Understands customer requirements and reviews requirements documents.
  3. Works to ensure customer satisfaction in relation to projects.
  4. Supports system testing, trouble shooting, and problem resolution.
  5. Supports flight testing, data reduction, analysis, and reporting. 
  6. Prepares test plans and reports.
  7. Utilizes the TAS (Tool Accountability System) for proper tool control and hazardous material utilization.
  8. Follows safety precautions.
  9. Ensures that the work area and equipment are kept clean.
  10. Complies with established QMS procedures.

Field Support Engineer II

  1. Performs breakout, buildup, testing procedures including hush-house operations during engine run, and decontamination procedures.
  2. Performs troubleshooting activities and aircraft depot rework/repair.
  3. Acts as Test Director when necessary.
  4. Assists with the coordination of flight operations at field sites (e.g., Tyndall, UTTR, Pt. Mugu) with customer to obtain proper infrastructure and personnel support.
  5. Mentors Level I Field Support Engineers.
  6. Supports business development efforts both in preparation of quotes and proposals as well as sales efforts.
  7. Supports land and boat recovery efforts when required.
  8. Evaluates test plans and reports.
  9. Supports the development of operating procedures and policies.
  10. Assists in collection of data for failure analysis activities as required.
  11. Assists in transfer/shipment of customer/government property.
  12. Supports Programs and Business Development by maintaining flight data collected during flight operations.
  13. Supports engineering efforts with review of processes, wire drawings, schematics, and fishbone analysis for trouble shooting. 
  14. Participates in post mission/operations debriefs as required.
  15. Trains system operators on the proper/safe operation of aircraft.


Other Job Functions

Regular outside contact – Customers and logistical support commands as needed.  Travel required.

Other duties as assigned 




Tracks time spent on jobs and enters it electronically, as required.


Experience and Skills:


Each successive level of Field Support Engineer builds on the identified typical qualifications listed for the previous level(s) of Systems Engineer.  

Field Support Engineer I

  1. BS degree in a related technical field (Engineering or equivalent) preferred.
  2. Demonstrated passion for customer satisfaction.
  3. Demonstrated strong communication skills.
  4. Ability to travel as necessary to perform job duties.
  5. Communicates in English, both written and verbal.
  6. Familiar with Microsoft Word, Excel and PowerPoint.
  7. Demonstrated passion for customer satisfaction.
  8. Demonstrated strong professional communication skills.
  9. Ability to travel as necessary to perform job duties.
  10. Demonstrates a hands-on proactive approach.
  11. Possess or able to obtain US Government security clearance.
  12. Demonstrated ability to work cross-functionally to meet program requirements. 

Field Support Engineer II

  1. At least 3 years of diversified flight operations and maintenance experience on unmanned aerial systems, including targets.
  2. Familiar with graphite composite fabrication and repair techniques.
  3. Proficient with the workings of the drone and all support systems.
  4. Proficient with Microsoft Word and Excel. 

Additional Desired Skills:

  1. Experience in military aviation or aerospace industry.
  2. Experience with Government Database reporting systems.
  3. Experience with Government logistical support command/systems.
  4. Experience with field operations or maintenance of subscale aerial target systems or Unmanned Aerial Systems (UAS).


Must perform and/or assist all activities normally found in aerial target maintenance, including the use of hand and power tools, lifting heavy objects, and working with industrial chemicals and adhesives such as epoxy, grease, jet fuel, oils, and cleaners. 

May be required to work extended hours or weekends, as needed

Frequent travel both domestically and internationally, for extended durations at times as assigned




Additional Information:
Job Level:   Mid Career (2+ years)
Number of Openings:   1
Years of Experience:   At least 3 Years
Level of Education:   BA/BS
Starting Date :   ASAP